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The Tots HutChennai · Worldwide

Chennai to your doorstep

Ordering from outside India

A large share of our hampers travel — to families hosting an Upanayanam in New Jersey, a Varalakshmi vratham in London, a baby shower in Sydney. Here's exactly how it works, with no surprises.

Where we ship regularly

These are the destinations we handle most often — but if your country isn't listed, ask. We've almost certainly shipped there.

IndiaUnited StatesCanadaUnited KingdomAustraliaSingaporeMalaysiaNew ZealandIrelandGermanyFrance

How pricing works

Shipping is charged at actual cost

You pay exactly what the courier charges us, with nothing added on top.

International couriers price on whichever is higher: the actual weight of your parcel, or its volumetric weight — the space it occupies. Brass is heavy and hamper boxes are bulky, so your combination decides which one applies. We work it out from your packed carton and pass the figure straight on.

Prices are shown in ₹ — payment currency is up to you

Every price on this site is in Indian rupees, matching our catalog. For international orders we don't apply an automatic conversion, because a stale exchange rate on a bulk order can be badly misleading.

Instead, tell us on WhatsApp which currency and payment method suit you and we'll agree it directly — including the rate we're using, before anything is paid.

Customs duty and import tax are not included

Any customs duty, import tax or local GST is charged by the government of the destination country and must be paid by the person receiving the parcel. It is not part of our price and not something our courier partners collect on our behalf.

What is charged varies country to country and is usually worked out from the declared invoice value of the shipment. We cannot predict the amount and we are not able to reimburse it — if it matters to your budget, please check with your local customs office before you order.

Parcels can also be held at customs while duty is settled or extra paperwork is provided, which adds to the delivery time. We'll help with any documentation the courier asks us for.

Tracking your order

Once your order is dispatched we send the tracking details on WhatsApp, along with the courier and the docket number. Your order link updates as things move, so you can check where it has reached at any time without having to ask.

Plan for the journey, not just the making

Custom designs need about 25 days' notice before we even begin, and international transit adds to that. If your ceremony has a fixed date, message us as early as you can — we'll tell you plainly whether it can be done well in the time available.

Many families ship to a relative in India first, or time the order with someone travelling. We're happy to work either way.

Shipping within India

  • Within Tamil Nadu — ₹50 per kg.
  • Outside Tamil Nadu — based on destination and weight, confirmed with your quotation.
  • Chennai — Chennai deliveries can be made within 24 hours via Rapido or Porter, at applicable charges.

Please film the unboxing

Brass and glass travel a long way to reach you. If anything arrives damaged, report it within 24 hours of delivery with opening photographs and a video. The opening video is required for us to raise a claim with the courier — without it we have no way to prove the damage happened in transit, and neither do they.

Questions about your country, timelines or payment? Just ask — we answer honestly, even when the answer is “not in that timeframe”.